FAQ

Yes, we accept payments for your orders through Visa and MasterCard payment cards, ensuring a secure and convenient transaction process.

Certainly! Credit card payments, including Visa and MasterCard, are accepted to provide you with flexibility in settling your purchases.

Vedicbiostore is set up to take immediate orders online through the following modes of payment:

a) Domestic and international credit cards issued by banks and institutions that are part of the Visa and MasterCard network.

b) Visa Debit/Credit cards

Please note that for Visa and MasterCard you will require to submit your 16-digit credit/debit card number, card expiry date and 3-digit CVV number (on the back of the card) when you make your online transaction using your credit/debit card. You should also have enrolled your credit/debit card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. 

C)UPI

Yes, we understand that circumstances may change. Please refer to our Returns Policy for detailed information on the process and conditions for returning products after purchase.

During the checkout process, you will find a designated field to enter your promotional code. Simply input the code provided, and the applicable discount or promotion will be applied to your order.

Gift certificate validity periods may vary. Please check the terms and conditions associated with your specific gift certificate for accurate information on its expiration date.

If there are any issues with the delivery of prepaid products, please reach out to our customer service team immediately. We will promptly investigate the matter and ensure a satisfactory resolution.

For information regarding exchanges or refunds, please refer to our Returns and Refunds Policy. Contact our customer support team to initiate the process and receive guidance on the appropriate steps to take.

Browse the vedicbiostore online catalogue to make your purchase. When you have selected the items you wish to order, enter the quantity you desire and click on “Order”.

When your order contains the items and quantities you wish to purchase, click on the “Checkout” link underneath your order.

You will then be asked to provide us with your shipping and payment information. Please see below information on Payment Options available to you.

Once you have successfully made your payment, your order will be processed online and we will ship your product. Please see below for information on our Shipping Policy.

The Credit Verification Value or CVV or the Credit Validation Code or CVC is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements and is only found on the physical card itself. We ask you to enter the CVV/CVC code during your transaction to make sure that the card is, in fact, in your possession. The CVV/CVC is a 3- or 4-digit code embossed or imprinted on the reverse side of your credit card in the signature area.